PRODUCT SUPPORT

"HOW TO" Videos

• ▶ Live Drive Demo
• ▶ Achieve more than 360deg using Genie Mini II
• ▶ Create a Simple HDR Timelapse
• ▶ Perform a Factory Reset
• ▶ Set Up a Simple Keyframe Timelapse
• ▶ Support the Magic Carpet Sliders

See all 11 articles

ND Filters

• Syrp Circular Polarizing Filter Specs and Features
• Syrp Filter Range Comparison Chart

Genie Mini II

• Genie II Pan Tilt vs. 2 X Genie Mini IIs on Pan Tilt Bracket
• Genie Mini II Setup Guide - Japanese
• Firmware Updating using iOS versions between 11-12
• Current and Future Features
• Nodal Point Workaround
• Genie Mini II Compatibility

See all 9 articles

Battery

• GENIE II - All You Need To Know About The Battery
• GENIE - Storage and Battery Life of Genie
• GENIE - Displays Half Battery Despite Adequate Charging
• GENIE - Can I use an external battery or power supply?

Genie II

• Home Screen Appearance between Devices
• LCD Screen on the Genie II Pan Tilt is Not Turning ON
• Where Can I find the Firmware version of my Syrp Device
• How To Set Up the Genie II Linear and the Slingshot
• Control the Genie 1 with the Syrp Genie 2 App
• What the LED's on the Genie II Mean

See all 8 articles

Genie

• Genie's Maximum Speed
• Threading The Linear Plate Guide
• Troubleshoot - No movement with 2 and 3 Axis Set Ups
• Genie Rope Specifications
• Can cameras without remote inputs be used with the Genie?

Genie Mini

• How to Shoot More than 2 Rows of Multi-Row Panorama with Original Genie Mini
• What the LED's on the Genie Mini Mean
• Genie Mini Firmware Update Fail Troubleshooting
• Genie Mini Isn't Firing My Camera's Shutter
• Can't Switch Off The Genie Mini
• A Guide to Understanding Bluetooth Dropout Issues

See all 7 articles

Camera Compatibility

• Fuji XT-3 1C Cable
• Pentax Cameras Compatibility Table
• Choosing the Correct Link Cable for your Camera
• Sony Cameras Compatibility Table
• Canon Cameras Compatibility Table
• Nikon Cameras Compatibility Table

See all 13 articles