PRODUCT SUPPORT

Genie Mini II

• Genie Mini II Compatibility
• What the LED lights on the Genie Mini II mean?

FAQ

• How Many Key-frames can I setup on each of my Syrp device
• How Long Will The Battery Last?
• My Genie Is Not Firing Camera

Battery

• GENIE II - All You Need To About The Battery
• GENIE - Storage and Battery Life of Genie
• GENIE - Displays Half Battery Despite Adequate Charging
• GENIE - Can I use an external battery or power supply?

Genie II

• LCD Screen on the Genie II Pan Tilt is Not Turning ON
• Where Can I find the Firmware version of my Syrp Device
• How To Set Up the Genie II Linear and the Slingshot
• Control the Genie 1 with the Syrp Genie 2 App
• What the LED's on the Genie II Mean
• Syrp Genie II App - Basic Setup Tutorial

See all 8 articles

Genie

• Genie's Maximum Speed
• Threading The Linear Plate Guide
• Troubleshoot - No movement with 2 and 3 Axis Set Ups
• Genie Rope Specifications
• Can cameras without remote inputs be used with the Genie?

Genie mini

• Will The Genie II App Support the Genie Mini?
• What the LED's on the Genie Mini Mean
• Troubleshooting Panasonic GH5 Switching to Video Mode
• How Many Genie Minis Can I Control Using One Device?
• Genie Mini Firmware Update Fail Troubleshooting
• Troubleshoot - Genie Mini Isn't Firing My Camera's Shutter

See all 9 articles

Camera Compatibility

• Pentax Cameras Compatibility Table
• Choosing the Correct Link Cable for your Camera
• Sony Cameras Compatibility Table
• Canon Cameras Compatibility Table
• Nikon Cameras Compatibility Table
• Panasonic Cameras Compatibility Table

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Announcements

• New Genie Mini Feature - Product Turntable
• New Genie Mini Feature - Panorama & 360 Mode