What can I do when the "Unable to Initialise" message comes up? (this applies to both Genie Mini II and Genie II units) Alexandra Beraru January 27, 2020 20:04 Follow Uninstall and then Reinstall the Genie II APP Reboot the Unit: Press and hold the ON button for 13 seconds Related articles Can I power the Genie Mini II with an External Power Source? What do the LEDs on the Genie Mini II mean? Syrp App Latest Updates ▶ Magic Carpet : Prevent Sag and Shake Comments 0 comments Please sign in to leave a comment.
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