Troubleshoot - No movement with 2 and 3 Axis Set Ups

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    Jason Refuerzo

    I've worked through all the the steps above but none of it has fixed the issue.  I can get the panning and linear movement in the preview but still there is no linear movement during the actual record of a timelapse.  Is there any fix for this?

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    Vivian Demaurex

    Same issue here. Did you manage to find a fix?

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    Jason Refuerzo

    Mine had to be replaced.  I contacted support with the serial number of mine and they confirmed there was an issue with the one I had.  Contact their support staff to see if your's is part of the same batch.  They replaced my unit and the new one works perfectly now.

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    Vivian Demaurex

    Sounds good. I'll do that. Thanks for your help Jason!

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