Please thoroughly follow the steps below to troubleshoot issues related to your Genie not firing the camera-
- CHECK LINK CABLE.
Make sure that the LINK cable is securely plugged in on both the Genie and the Camera. It is
a common problem that the cable is not quite connected properly check by firmly pressing in
- SET TO MANUAL FOCUS (MF).
Always set your camera / lens to Manual Focus (MF) not Auto Focus (AF). In Auto Focus mode
the camera will try and find an Auto Focus (AF) point and if it can’t, the camera will not fire.
- IMAGE REVIEW OFF.
Turn off ‘image review’. On some camera types if image review is ON, previewing the last
photo can affect the next shot causing the camera not to fire.
- LIVE VIEW OFF.
Turn off ‘live view’. Set your camera to ‘photo’ mode not ‘Live view’. ‘Live view’ can cause
issues with the shutter firing on some camera types.
- CHECK YOUR INTERVAL.
Ensure you have set a sufficient Interval.
Your interval time should be long enough to account for:
1. Shutter speed time
2. Processing the image onto your card (Raw takes longer)
As a safety set your interval time at least 2 seconds longer than your shutter speed.
- RELOAD TO FACTORY DEFAULTS.
If you are still experiencing issues then navigate to:
-> Load Factory Defaults (Scroll right down the bottom on a new screen)