Genie Mini Firmware Update

Follow

Comments

4 comments

  • Avatar
    Hyungkun Lee

    I have e-mailed you many times, but I do not have an answer,
    Do not you think so?


    I sent it as the primary mail on August 13, 2018, but I do not have an answer and send it again.

    I am using genie2.8.1 and genie mini on my iPhone 8+.
    1.genie update v 2.8.1 after mobile phone genie APP in bluetooth no matter how to connect, no connection,
    I can not believe this is happening many times when I come to the scene because there is important photography ,,,
    Also, some time ago, my friend is too uncomfortable not to connect APP in the field,
    How do you solve it,

    2018년8월13일  1차 메일로 보냈으나,,답변이 없어 다시 보냅니다,,

    genie2.8.1와genie mini 를 아이폰8+ 에서 사용중입니다.
    1.genie 업데이트 V 2.8.1후 모바일폰 블루투스에서 genie APP을 아무리 연결을 할려고 해도 연결이 안됩니다,
    중요한 촬영이 있어 현장에 나오면 이런일이 여러번 발생을 하여 믿을수가 없군요,,,
    또한 얼마전에 친구도 현장에서 APP 연결이 안되어 너무 불편합니다,
    어떻게 해결좀 해주세요,

    0
    Comment actions Permalink
  • Avatar
    Rolentophotography

    I have tried all the methods you posted in your support forum but still cant get the genie mini to work properly. Resetted the hardware, off every thing possible in the phone and wifi, changed various locations but the genie mini cant seem to get updates with versin 2.3.3.

    I seriously think this update has a serious bug

    -1
    Comment actions Permalink
  • Avatar
    Echo Auxgen

    I am using the panorama rig with two genie minis and have both apps. the genie mini app is the only app that will do panos right?? Ok I log in with genie mini app and it installs it's firmware but if I use the genie II app it installs a firmware for it????  so will there be a combined firmware for both apps in the future? When using the Genie Mini app I found you have to go into video to do the tilting after watching your video several times. so happy at this time using Genie Mini app for panos, I use a 12, 14 or 10mm lenses for Milky Way capture so only really need one layer if tilted up say 5 degrees anyway in portrait view!!! but the Genie Mini will make it way easier out in the dark trying to find a point to pan to for good coverage and a good idea with the instructions to show a video head tripod easiest to have a maintained level all the way around anyway!!

    thanks for the Genie Mini at a great price!!!

    0
    Comment actions Permalink
  • Avatar
    Alexandra Beraru

    Hey Echo!

     

    So happy to hear that you are enjoying our products!

     

         To answer your question, yes, at the moment, only the Genie original app will do panorama however our priority is to fully integrate and transfer over all the features to the new Genie II app. Very soon, panorama and turntables modes will be available on the new app. It is the more stable platform so we recommend user switch to it. 

     

       When you use the Genie II app, you will be prompted to Firmware Update your Genie Mini and this should help it run just right for you. 

     

     

    Cheers,

    Alex

     

     

    0
    Comment actions Permalink

Please sign in to leave a comment.

Powered by Zendesk